FAQs

Orders

When will my order ship?
Orders are typically processed within 1–2 business days after payment is confirmed.

How long does shipping take?
Most orders arrive within 3–7 business days depending on your location.

How can I track my order? Once your order ships, you will receive a tracking number by email. You can track your shipment anytime on our Track Your Order page.

Products

Is the sling safe for newborns?
Yes. The sling's C-curve pouch is designed for newborns 8 lbs and up, keeping your baby's hips and spine in a pediatrician-recommended position from their very first ride.

What's the weight range?

8–35 lbs — from newborn through active toddler, typically 0–3 years, so one sling grows with your child.

How do I wash it?
Machine wash cold on the gentle cycle and hang to dry. Avoid the dryer — air drying keeps the fabric's stretch and softness intact for years.